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Frequently Asked Rental Questions


WHAT ARE YOUR HOURS OF OPERATION? WHERE ARE YOU LOCATED?
WHAT HOLIDAYS DO YOU OBSERVE?

Adjusted holiday hours and closures may be found on our Contact page.

DO YOU OFFER ANY CONTRACTOR DISCOUNTS?

Yes! For special pricing and contractor discounts, open an account with us. Download our Credit Application on our Resources Page.

WHAT DO I NEED TO GET MY JOB DONE?

Give us a call at 808-847-2965 or come down to our shop. Our rental professionals can help answer your questions. If we can’t personally help you, we will do our best to connect you with someone who can.

WHAT IF I ACCIDENTALLY DAMAGE A MACHINE OR IT GETS STOLEN?

Our optional Damage Waiver is available for purchase at the time of rental. For just a small percentage of the rental price (excluding taxes and fuel charges), you can focus on getting your job done without worrying about accidents, adverse weather conditions, burglary, and other events beyond your control.

DO YOU SELL EQUIPMENT?

Yes! We know it can be stressful deciding what equipment to purchase instead of rent. We can help you make that decision with more peace of mind. Please call us at 808-847-2965 to inquire about sales.

I ALREADY OWN A PIECE OF EQUIPMENT, BUT IT IS BROKEN. IS IT WORTH FIXING?

Bring it down and we can help you! We will always let you know if we think a machine is not worth fixing. If you purchased your machine from us, our team of mechanics can give you a free quote in hours and work hard to have your repair completed within a few days.

Purchased your equipment from someone else? We can still help you. Our rates are listed below:

  • STANDARD REPAIR – starting at $52.50
  • $105.00 per hour - ½ hour minimum
  • If you purchased your equipment from us, a mechanic will start on your repair within 1 business day. Repairs are serviced on a first come – first served basis.
  • (A surcharge of $50.00 applies to equipment that was not purchased from us)
  • PRIORITY REPAIR – starting at $105.00
  • $50.00 + STANDARD REPAIR charges
  • A mechanic will start on your machine within 2 hours.
  • DETAILED ESTIMATE – starting at $105.00
  • $105.00 per hour - 1 hour minimum
  • A mechanic will open up the machine and let you know exactly what needs to be fixed.

All repairs must be picked up within 30 days of completion. A storage charge of $10 per day will be applied to equipment left for more than 30 calendar days.

WHAT IF I HAVE MORE QUESTIONS?

Call us at 808-847-2965 and our team will be happy to assist you.